Infinite Solutions
Local Service:
Local service or dial tone
Switched Long Distance Service:
Long distance calling service provided over local service lines. This is the same type of service the residential customer or average business customer uses today.
Dedicated Long Distance Service:
Long distance calling service provided over dedicated T1 line.
Toll Free Calling:
800 or 8xx toll free inbound calling.
Centrex Systems:
Centrex offers the customer the efficiency and flexibility of a PBX without the cost and maintenance of owning one.
VOIP:
Voice Over Internet Protocol. Using the public internet to make telephone calls.
Bundled Services:
Bundled telephone service combines dial tone, regional and state to state toll calling, sometimes combined with other services such as DSL or high speed internet under one carrier.
DSL Service:
Digital Subscriber Line is a term used to describe a high speed line used to send data over ordinary telephone wire. Most often this is used to deliver Internet and comes in many flavors such as ADSL, HDSL, SDSL and IDSL.
High Speed Internet Service:
Internet Access via high speed T1 or Fractional T1 service.
Web Service:
www.mybusiness.com The business web.
Colocation:
The providing of space for a customer’s telecommunications equipment in a carrier’s location. Most often to the business customer this will be a server(s).
Business Email:
Business or corporate email service
T1 or Point to Point Service:
The connection of two corporate locations via private line.
Integrated T1:
An integrated T1 provides both local dial tone and internet over the same T1.
ISDN Services:
Or Integrated Services Digital Network provides digital service over regular copper voice lines.
Frame Relay:
Packet switching protocol used to connect several company locations or to connect to the internet
Virtual Private Network (VPN):
A VPN is used to connect more than one location by using the public internet backbone. Making this network private is called "tunneling"
Asynchronous Transfer Mode (ATM):
ATM is a very fast and efficient transfer protocol that can be used for both voice and data and video.
Vendor Coordination:
Coordination of installation and service between customer, carrier and equipment vendor to insure that all parties are on the same page and time schedule.
Communications Account Management:
Telecommunications account management or the ability and wherewithal to oversee every phase of a customer’s communications.
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